Pet Redemption Process

To ensure that an animal is returned to its rightful owner, you may be asked to provide vaccination history or a photograph of your pet. You will be asked to verify the city and major cross streets where your pet was lost; and the date you last saw your pet. You will also need to bring a valid driver’s license or California ID card and must be 18 years of age or have a parent present to redeem your pet. Animals will not be released to a minor.

To encourage sterilization as a means to control pet overpopulation, OC Animal Care has instituted state-mandated fines for impounded unaltered dogs. To avoid the fines, proof of sterilization (verified by a licensed veterinarian via a certificate of sterility) must be provided prior to redemption. These fines are not in lieu of other fees charged.  The impound fees/fines can be found below.

Lost dogs and cats that are currently licensed and are up to date on their rabies vaccinations may be redeemed from 7:00 AM - 9:00 PM during regular business hours and on holidays when the shelter is normally closed to the rest of the public.

If it is the first time your licensed pet has been impounded then you would qualify for OC Animal Care's "Take Me Home Program." This program is offered to all pet owners whose pet (s) are currently licensed with OC Animal Care and will apply to the first impound.  Pet owners will need to redeem their pet (s) within the first 24 hous. 

For your convenience OC Animal Care accepts cash, check, Visa, MasterCard, Discover, American Express or Debit Cards.

Pet Redemption Fees