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Hours of Operation

Hours of Operation by Department



Adoptions By Appointment Header

Adoptions-by-Appointment, Walk-ins* Welcome! 

To book an appointment, call 714-935-6848. 

Phone Hours: 8:00 a.m. – 5:00 p.m. 7 days a week

Adoptions-by-Appointment and Walk-ins* are facilitated from 11:00 a.m. - 5:00 p.m.

*Walk-ins are first come, first served based on staff availability


Pet Redemptions

We highly recommend scheduling an appointment to redeem your lost dog or cat.  This ensures we have staff available to assist you upon your arrival.  To book an appointment to redeem your pet, please call us at 714-935-6848.

  • If your lost dog or cat is currently licensed and up to date on their rabies vaccination, they may be redeemed 7 days a week from 6:30 AM to 5:30 p.m. and Wednesdays until 7:00 p.m.
  • If your lost dog or cat is not licensed and/or up to date on their rabies vaccination you must redeem your pet during the regular shelter business hours of 7 days a week from 8:00 a.m. – 5:00 p.m. and Wednesdays until 7:00 p.m.

To find out more about the pet redemption process, please visit here.  To view stray pets in our care, please visit here.


Intake Services

OC Animal Care currently accepts aggressive, injured, or sick animals; underage kittens and puppies; and stray dogs 7 days a week from 8:00 a.m. – 5:00 p.m.  For information on what to do if you find a stray pet, please click here.  

As space allows, OC Animal Care is able to schedule the admission of owned animals.  For more information, please call 714-935-6848.


Field Services

Field Services provides service to thirteen (13) contract cities and the unincorporated areas of Orange County. Animal Control Officers comply with State and County mandates and serve the public 24 hours a day, 7 days a week.  For a list of the areas we provide Field Services, please click here.

Contact Phone Numbers:

During normal business hours:

8:00 a.m. - 5:00 p.m.

After hours:

5:00 PM - 8:00 AM


Pet Licensing:

Pet icenses can be processed online 24 hours a day, 7 days a week by clicking here.

To speak to a Customer Service Representative, find out more information about your pet’s license, and/or to pay your bill over the phone:


8:00 a.m. – 5:00 p.m.  Monday-Friday